Privacy Policy 

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, as well as its implementing regulations, we provide you with extended information in this Privacy Policy.

 

Who is responsible for the processing of your data

Identity: HAYEDOS ROBLE, S.L. (commercial web name, Pedrozubizarreta.art)

Postal Address: PASEO PEREDA, 23- 1º, 39004 Santander

Telephone: 679182059

E-mail: artista.pedrozubizarreta@gmail.com

 

 

SECTION 2 - INFORMATION AND CONSENT

PEDROZUBIZARRETA.ART recommends that you read this Privacy Policy carefully to avoid any misunderstanding between the two parties, and so that you can decide whether you wish to provide us with the personal data indicated below.

PEDROZUBIZARRETA.ART may update the Privacy Policy on our Website, but the updated document will always be available for you to print.

When you place an order, you are confirming to us that you are 18 years of age or older, and that you are of legal age and have the legal capacity to enter into binding contracts.

You agree to provide current, complete and accurate purchase and account information used for all purchases made in our shop. You also agree to promptly update your account and other information, including your email address and credit card numbers and expiry dates, so that we can complete your transactions and contact you when necessary.

You acknowledge that you have been informed about the PEDROZUBIZARRETA.ART Privacy Policy, and automatically accept and consent to such Privacy Policy.

 

SECTION 3 - INTRODUCTION AND SUMMARY

When you purchase something on our Website and as part of the buying and selling process PEDROZUBIZARRETA.ART collects the personal information you provide to us such as name, address, VAT number and email address. We would therefore like to inform you of how we process this personal data.

The main reasons for processing your data are summarised in the following points:

- To be able to process your purchase and to be able to deliver those products you are interested in.

- To be able to contact you in case you have any questions.

- To be able to give you access to a customer account.

- To be able to send you offers, promotions and discounts on products. We will use newsletters, targeted social media marketing, and other online and offline media.

- To improve the distribution of works on the Website, as well as to manage reviews of our products and service.

- For those occasions when you have left a shopping cart half full.

- To comply with legal obligations.

 

We provide you with more detailed information about our Privacy Policy below.

 

SECTION 4 - WHAT DATA DO WE HANDLE AND FROM WHOM?

We manage the data of customers who have decided to share it with PEDROZUBIZARRETA.ART.

 

SECTION 5 - WHO IS IN CHARGE OF MANAGING THIS DATA?

PEDROZUBIZARRETA.ART is the trade name of the legal entity HAYEDOS ROBLE, S.L.U. with NIF B39850946, and is therefore responsible for managing your data. Also inform you that if you request our management for the shipment of the work, we will also use your data and share it with the transport company chosen for delivery in order to make the shipment of your purchase. They are therefore also responsible for processing it.

 

SECTION 6 - WHO WILL HAVE ACCESS TO YOUR DATA?

Below is a list of those agents who may have access to your data, so that PEDROZUBIZARRETA.ART can fulfil our obligations.

- As we have already mentioned, our payment providers will have access to your data so that we can know if payments have been made in order to provide you with the service.

- The artist Pedro Zubizarreta may also have access to your data on request.

- In the same way and so that you can receive your order, our transport provider, if requested by us, may also have access to the information in order to carry out the delivery, or in the case of returns.

- It will be necessary to share your data with those providers of technical solutions to improve our service (IT providers).

- We will also provide your personal data to companies that help us to optimise our business, such as Facebook and Google.

 

- In order to publish your reviews on the Website it will be necessary to share your details with our supplier who provides us with the service of publishing such reviews.


 

SECTION 7 - DO WE TRANSFER YOUR DATA INTERNATIONALLY?

PEDROZUBIZARRETA.ART has contracted services with companies such as Wix, Google, Paypal or Stripe, which have their servers in the United States, so there is an international transfer of data. This transfer of data is fully regulated, as the aforementioned companies adhere to the Privacy Shield Policy.
 

 

SECTION 8 - FOR WHAT PURPOSE DO WE HANDLE YOUR DATA?

- Information for the completion and management of a purchase.

- Information for cases where the customer makes a complaint or wishes to bring a legal dispute.

- Information for requests for returns, exchanges or cancellation of your purchase.

- Information provided for the sending of offers, promotions or discounts, as well as marketing information, targeted marketing on social media and third party websites, once you have made a purchase.

- Information to enable us to send you emails to request a review after you have made a purchase, as well as to publish on our Website the review you have written once you have decided to consume the product.

- Information for those occasions when you have left a shopping cart unfinished so that we can inform you of that fact.

- Information provided in order to be able to answer any questions you may have.

- Information provided for the sending of Newsletters.

- Information provided through contact forms.

- Information provided through collaboration forms.


 

SECTION 9 - WHAT TYPE OF DATA DO WE PROCESS?

 

  • - Information for the completion and management of a purchase:

Identifying information: Names and surnames.

Contact information: E-mail address, telephone number and postal address.

Details of purchases of goods and services on the Website: Products and services in which the user has shown interest.

Financial information: Bank card.

Search information.

- Information for those cases in which the customer makes a claim or wishes to file a legal dispute:

  • Identifying information: Name, surname and VAT number.

Contact information: E-mail address, telephone number and postal address.

Financial information: Bank card.

Search information.

- Information for requests for returns, exchanges or withdrawal of your purchase:

  • Identification information: Name, surname, first name and VAT number.

Contact information: E-mail address, telephone number and postal address.

Financial information: Bank card.

Search information.

- Information for sending offers, promotions or discounts, as well as marketing information, targeted marketing on social networks and third party websites, once you have made a purchase:

 

  • Identifying information: First and last names.

Contact information: Email address, telephone number and postal address.

Details of purchases of goods and services on the Website: Products and services in which the user has shown interest.

Financial information: Bank card.

Search information.

 

  • - Information to enable us to send you e-mails to request a review after you have made a purchase, as well as to publish on our Website the review you have written once you have decided to consume the product:

Identifying information: First and last name.

Contact information: Email address.

Search information.
 

  • - Information for those occasions when you have left a shopping cart unfinished and we can inform you of this circumstance:

Identifying information: First and last names.

Contact information: E-mail address.

Details of purchases of goods and services on the Website: Products and services in which the user has shown interest.

Search information.
 

  • - Information provided to enable us to respond to your enquiries:

Identifying information: First and last names.

Contact information: Email address.

Details of purchases of goods and services on the Website: Products and services in which the user has shown interest.

Search information.
 

  • - Information provided for the sending of Newsletters:

Identifying information: Names and surnames.

Contact information: E-mail address.

Data on the purchase of goods and services on the Website: Products and services in which the user has shown interest.

Search information.
 

  • - Information provided through contact forms:

Identifying information: First and last names.

Contact information: E-mail address, telephone number and postal address.

Other information: Information provided by the customer through the contact forms carried out by the customer.

Search information.
 

  • - Information provided through collaboration forms:

Identifying information: Names and surnames.

Contact information: E-mail address, telephone number and postal address.

Search information.

 

 

SECTION 10 - WHAT LEGAL BASIS DO WE HAVE FOR PROCESSING YOUR DATA?

The legal basis for processing your personal data is set out below:

- Information for the performance and management of a purchase:

Your data are necessary for the purpose of carrying out a contract for the purchase of goods and services in which you are interested.

- Information in cases where the customer makes a complaint or wishes to lodge a legal dispute:

The data will be necessary in order to comply with consumer protection legislation as appropriate to the situation and to enable us to lawfully defend ourselves against such disputes, or to handle such claims.
 

- Information for requests for returns, exchanges or withdrawal of your purchase:

In order to comply with our responsibilities under consumer protection law.

- Information for sending offers, promotions or discounts, as well as marketing information, targeted marketing on social media and third party websites, once you have made a purchase:


Where the customer has agreed to receive information about offers, promotions or discounts, PEDROZUBIZARRETA.ART wishes to send them information that it believes is relevant for the customer to avail and benefit from.


In those cases in which, after making a purchase, you have agreed to receive marketing material, we will also use your personal data in order to send you this information. We will do the same for targeted marketing on social media and on third party websites.

- Information to enable us to send you e-mails to request a review after you have made a purchase, as well as to publish on our Website the review you have written once you have decided to consume the product:


PEDROZUBIZARRETA.ART wishes to contact you and be able to reflect the opinion of its customers in order to post them on its website so that other users can view them.

- Information for those occasions when you have left a shopping cart half full and to be able to inform you of this circumstance:

We want to be able to inform you of those situations where you have forgotten products in your shopping cart so that we can provide you with such information.

- Information provided in order to be able to answer your questions:

In order to be able to answer you directly about the questions you have asked us.

- Information provided for the sending of Newsletters:

In the event that you have chosen to subscribe to our newsletter we will process your personal data.

- Information provided through contact forms:

In order to be able to respond to contact requests from third parties.

- Information provided through collaboration forms:

In order to contact those persons, organisations and entities that wish to establish a relationship with PEDROZUBIZARRETA.ART and have sent an e-mail or have filled in the collaboration request form.

 


SECTION 11 - FOR HOW LONG DO WE PROCESS YOUR PERSONAL DATA?

- Information for the completion and management of a purchase:

1 year from the time the purchase was made.

- Information for cases where the customer makes a claim or wishes to bring a legal dispute:

Until the claim or legal dispute no longer exists.

- Information for requests for returns, exchanges or withdrawal of your purchase:

Once the return, exchange or withdrawal of the purchase has been made. However, names, surnames and e-mail addresses will be stored for 1 year.

- Information for sending offers, promotions or discounts, as well as marketing information, targeted marketing on social media and third party websites, once you have made a purchase:

Until you wish to unsubscribe from this service.

- Information to enable us to send you emails to request a review after you have made a purchase, as well as to publish on our Website the review you have written once you have decided to consume the product:

Once you have provided such a review.

- Information for those occasions when you have left a shopping cart unfinished so that we can inform you of this circumstance:

Until you have made the purchase or within a maximum of 14 days.

- Information provided in order to be able to answer any of your questions:

Once the customer's doubts have been resolved.

- Information provided for the sending of Newsletters:

Until you wish to cancel your subscription to this service.

- Information provided through contact forms:

We will store this information for a total of 6 months.

- Information provided through collaboration forms:

We will keep this information for a total of 6 months.

 

 

SECTION 12 - COOKIES

This website www.pedrozubizarreta.art hereinafter website, uses a technology called "cookies" in order to collect information on the use of the website.

Cookies are small data storage and retrieval devices that are installed on your computer equipment for the purposes expressed herein; under no circumstances will our cookies process personal data or data that compromises your privacy.

Consent

By using this website you consent and agree to us placing these cookies on your computer or device for the purposes expressed herein.

Type of Cookies and Purpose

The type of cookies used on the website, as well as their purpose and, where appropriate, the cookies used by third parties (service providers) are set out below:

1. User input cookies: The purpose is to remember the user's last shopping cart.

2. User authentication or identification cookies: The purpose is to reuse the user's autologin when returning to the website.

3.  Plug-in cookies to exchange social content:

- Facebook (https://es-es.facebook.com)

- Twitter (https://twitter.com/privacy)

- Google (http://www.google.es/intl/es/policies/technologies/cookies/)

- Pinterest (http://about.pinterest.com/privacy/)

 

4.  Analysis cookies: analyse and measure user browsing. The applications we use to obtain browsing information, measure and analyse the audience are:

- Google Analytics: www.google.com / analytics

- Facebook Business: www.business.facebook.com

5.  Advertising Cookies. They are used to obtain user information

- Google/ AdWords

- Facebook Business: www.business.facebook.com

6. Behavioural advertising cookies: used to collect browsing habits.

- Google/ AdWords

- Criteo (http://www.criteo.com)
 

Behavioral advertising is a practice focused on Internet browsing activity that allows users to be offered advertisements or content that correspond as closely as possible to their interests. It is safe, transparent and aims to give more control to the user.

For more information on behavioral advertising, please visit http://www.youronlinechoices.com/es/.

Uninstalling Cookies

Your browser may, on occasion, generate an instant message that will give you the possibility to oppose the installation of these cookies. In the event that your browser does not automatically provide you with this option, you can prevent the installation of these cookies by following the instructions of your browser.

To allow, know, block or delete the cookies installed on your computer, you can do so by configuring the browser options installed on your computer.
 

You can find information on how to do this at the following addresses:

- Firefox http://support.mozilla.org/es/products/firefox/cookies

- Chrome http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

- Explorer http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

- Safari http://support.apple.com/kb/ph5042

 

Changes to the Cookies Policy.

At any time, PEDROZUBIZARRETA.ART may modify the cookies policy, so please consult it periodically as changes may occur.
 

Contact

If you use another browser, you can obtain more information on how to configure the installation of cookies through the help or assistance section of that browser. If you need help configuring your browser's cookie settings, please send us an e-mail to artist.pedrozubizarreta@gmail.com and we will contact you as soon as possible with the necessary information.

Payment Methods

Credit / Debit Cards

PAYPAL

Offline Payments